Welcome to Consul10C. By accessing our website or utilizing our Microsoft Dynamics 365 Business Central consulting services, you agree to comply with and be bound by the following terms and conditions.

Last updated: June 2026

1. Acceptance of Terms

By accessing, browsing, or using the Consul10C website (https://consul10c.com) and any related services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (“Terms”). If you do not agree with any part of these Terms, you must discontinue use of our website and services immediately.

These Terms apply to all visitors, users, clients, and any other persons or entities that access or use our website or engage our consulting services.

2. Services Description

Consul10C provides Microsoft Dynamics 365 Business Central consulting, implementation, customization, integration, training, and ongoing support services to business clients. The specific scope, deliverables, timeline, and fees for any engagement are defined exclusively in the applicable Statement of Work (SOW) or Master Services Agreement (MSA) executed between Consul10C and the client.

Information published on this website — including service descriptions, case studies, blog posts, and pricing indicators — is provided for general informational purposes only and does not constitute a binding offer or guarantee of specific outcomes.

3. Consulting Engagements

All consulting, custom AL/ALPV development, system integration, data migration, and advisory services are governed by a separate Master Services Agreement (MSA) or Statement of Work (SOW) executed between Consul10C and the client. In the event of any conflict between these Terms and a signed SOW or MSA, the signed agreement shall take precedence.

3.1 Project Scope and Change Requests

Services are performed within the scope defined in the applicable SOW. Any additions, modifications, or changes to the agreed scope (“Change Requests”) will be documented, mutually approved, and may result in adjustments to timeline, fees, or resource allocation.

3.2 Client Responsibilities

The client agrees to:

• Provide timely access to relevant systems, environments, documentation, and personnel as required to deliver the services.
• Designate a primary point of contact with authority to make project decisions.
• Ensure that all data, credentials, and materials provided to Consul10C are accurate and lawful.
• Comply with Microsoft’s licensing terms for any Business Central environments used during the engagement.

3.3 Milestones and Acceptance

Project milestones and acceptance criteria are defined in the applicable SOW. The client will review deliverables within the timeframe specified in the SOW and provide written acceptance or documented feedback. Failure to respond within the specified review period may result in deliverables being deemed accepted.

4. Intellectual Property

4.1 Website Content

The contents of this website — including but not limited to text, copy, design layouts, graphics, logos, diagrams, and proprietary code assets — are the intellectual property of Consul10C or its licensors and are protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from this content without our prior written consent.

4.2 Client Deliverables

Custom extensions, integrations, reports, and configurations developed for clients are governed by the intellectual property terms specified in their individual SOW or MSA. Unless otherwise agreed in writing, Consul10C retains ownership of reusable frameworks, libraries, tools, and methodologies, and grants the client a non-exclusive, non-transferable license to use client-specific deliverables.

4.3 Third-Party IP

Our services may incorporate or interface with third-party software, including Microsoft Dynamics 365 Business Central, third-party App Source extensions, and open-source libraries. Use of third-party intellectual property is subject to the respective third-party’s terms and conditions.

4.4 Trademarks

“Consul10C,” the Consul10C logo, and any other trademarks displayed on this website are the property of Consul10C. Microsoft, Dynamics 365, Business Central, and associated logos are trademarks of Microsoft Corporation. All other trademarks are the property of their respective owners.

5. Limitation of Liability

5.1 Disclaimer of Warranties

Our website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

5.2 Consulting Services

Consul10C provides ERP consulting and performance optimization services to the best of our professional capabilities. We are not liable for any operational downtime, database locking, or loss of business data resulting from standard system upgrades, unless explicitly covered under a managed support SLA defined in the applicable SOW.

5.3 Consequential Damages

To the maximum extent permitted by applicable law, in no event shall Consul10C, its directors, employees, contractors, or agents be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, revenue, data, business opportunities, or goodwill — arising from or related to your use of our website or services.

5.4 Total Liability

Our total aggregate liability for any claim arising out of or related to our website or services shall not exceed the total fees paid by you to Consul10C during the twelve (12) months immediately preceding the event giving rise to the claim, or [TBD: e.g. €10,000], whichever is greater, unless otherwise specified in a signed SOW or MSA.

6. Fees and Payment

Fee structures, billing schedules, invoicing terms, and payment conditions are defined in the applicable SOW or MSA. Unless otherwise agreed, invoices are due within thirty (30) days of issuance. Overdue payments may accrue interest at a rate of [TBD: e.g. 1.5% per month] or the maximum rate permitted by applicable law, whichever is lower.

Consul10C reserves the right to suspend or terminate services for clients with materially overdue invoices, upon reasonable written notice.

7. Confidentiality

7.1 Mutual Confidentiality

Both parties agree to hold in confidence all non-public information disclosed by the other party during the course of an engagement (“Confidential Information”). This includes business plans, technical architectures, pricing, client lists, and proprietary methodologies.

7.2 Exceptions

Confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already in the receiving party’s possession before disclosure; (c) is independently developed without reference to the confidential information; or (d) is required to be disclosed by law or court order.

7.3 Duration

Confidentiality obligations survive the termination of any engagement for a period of [TBD: e.g. three (3) years] unless otherwise specified in the applicable SOW or MSA.

8. Termination

8.1 Website Access

Consul10C reserves the right to restrict or terminate access to any part of our website at any time, without notice, for any reason, including violation of these Terms.

8.2 Consulting Engagements

Termination of consulting engagements is governed by the termination provisions in the applicable SOW or MSA. Either party may terminate an engagement for material breach upon thirty (30) days’ written notice and a reasonable opportunity to cure.

8.3 Effect of Termination

Upon termination of a consulting engagement: (a) the client shall pay all fees incurred through the termination date; (b) each party shall return or destroy the other party’s Confidential Information; and (c) clauses that by their nature should survive termination (including IP, confidentiality, limitation of liability, and dispute resolution) shall remain in effect.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of [TBD: jurisdiction, e.g. the laws of France], without regard to its conflict of laws principles.

9.2 Dispute Resolution

In the event of a dispute arising from these Terms or a consulting engagement, the parties agree to attempt to resolve the matter through good-faith negotiation for a period of at least thirty (30) days. If the dispute cannot be resolved amicably, it shall be submitted to [TBD: e.g. the competent courts of Paris, France / binding arbitration under ICC rules].

10. Indemnification

You agree to indemnify, defend, and hold harmless Consul10C, its directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from: (a) your use of our website in violation of these Terms or applicable law; (b) your breach of any representation or warranty; or (c) any content or materials you provide to us that infringe upon the rights of any third party.

11. User Conduct

When using our website, you agree not to:

• Use the website for any unlawful purpose or in violation of any applicable regulations.
• Attempt to gain unauthorized access to our systems, servers, or networks.
• Interfere with or disrupt the website’s operation, including through automated scripts, bots, or excessive requests.
• Reproduce, scrape, or redistribute our content without prior written permission.
• Upload or transmit any malicious code, viruses, or harmful content.

12. Third-Party Links

Our website may contain links to third-party websites, resources, or services (including Microsoft Learn, AppSource, and partner platforms). These links are provided for convenience only and do not constitute an endorsement. Consul10C is not responsible for the content, privacy practices, or availability of third-party sites. Interactions with third-party sites are governed solely by their respective terms and policies.

13. Data Protection

Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15. Waiver

The failure of Consul10C to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Consul10C.

16. Entire Agreement

These Terms of Service, together with any applicable SOW, MSA, and Privacy Policy, constitute the entire agreement between you and Consul10C regarding your use of our website and services, and supersede all prior or contemporaneous understandings, agreements, representations, and communications, whether written or oral.

17. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Material changes will be reflected by an updated “Last updated” date above. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

18. Contact

If you have any questions about these Terms of Service, please contact us at info@consul10c.com or by mail at:

Consul10C [TBD: mailing address]