Consul

Terms of Service & SaaS Agreement

Effective Date: September 8, 2026
Last Updated: September 15, 2026

These Terms of Service and End User License Agreement ("Terms" or “Agreement”) constitute a legally binding agreement between Consul10C OÜ ("Consul10C", “we”, “us”, or “Licensor”) and the entity or individual ("Customer", “Client”, or “you”) subscribing to or using Consul10C software extensions (including 10c Central Banks FX for Microsoft Dynamics 365 Business Central), our website (https://consul10c.com), and related cloud middleware services.

1. Company Information & Legal Notice

  • Entity: Consul10C OÜ (Private limited company / Osaühing incorporated under Estonian commercial law)
  • Commercial Registry Code: 17594251 (Estonian Business Register / e-Äriregister)
  • EUID: EEARIREG.17594251
  • VAT Status: Not currently registered for VAT / Not liable (käibemaksukohustuslane puudub)
  • Registered Address: Pärnu mnt 139b, Kesklinna linnaosa, 11317 Tallinn, Republic of Estonia
  • Support & Legal Email: legal@consul10c.com / support@consul10c.com

2. Software License Grant (10c Central Banks FX)

2.1 Scope of License

Subject to timely payment of subscription fees and compliance with these Terms, Consul10C grants you a non-exclusive, non-transferable, non-sublicensable, worldwide license to install, activate, and use 10c Central Banks FX within your authorized Microsoft Dynamics 365 Business Central environments.

2.2 Per-Tenant Licensing Model

Licenses are provisioned per Microsoft Entra Tenant ID (Azure AD tenant). You may run the extension across multiple companies situated within the licensed tenant, up to the Central Bank feeds permitted by your subscribed tier:

  • Single Country Tier: Authorized for one designated national central bank exchange rate feed (e.g. CBUAE, SAMA, ECB, SNB, Riksbank, Danmarks Nationalbank, CBO, CBK, CBB, QCB, CBE, RBI, TCMB, NBP, BCB, or Banxico).
  • Regional Bundles (e.g., GCC Suite / European Suite): Authorized for all supported central bank feeds within the designated regional economic zone.
  • Global Enterprise Tier: Authorized for all 16 supported official central bank feeds globally.

2.3 Restrictions

You shall not:

  1. Reverse engineer, decompile, or disassemble the AL source code or cloud middleware APIs.
  2. Share, distribute, or lease license keys to unauthorized third parties or distinct Microsoft Entra tenants.
  3. Circumvent license verification mechanisms, local 7-day caching rules, or anti-piracy bindings.

3. Subscriptions, Billing & Payment Policy

3.1 Payment Processing via Airwallex

All subscription fees are billed in Euros (€) or United States Dollars ($) and processed securely through our authorized payment partner, Airwallex (Netherlands) B.V. By subscribing, you authorize automatic recurring charges to your payment method on a monthly or annual cycle.

3.2 30-Day Free Trial

Consul10C offers a 30-day Free Trial for new Microsoft Dynamics 365 Business Central tenants. Free trials provide full access to official central bank foreign exchange feeds. No credit card is required to activate a trial. Upon expiration of the 30-day period, automated synchronization pauses until a paid subscription is activated.

3.3 Taxes and EU VAT Reverse Charge

Prices displayed exclude applicable Value Added Tax (VAT) or sales taxes. While Consul10C OÜ is below the statutory VAT registration threshold under Estonian tax legislation, services are supplied without VAT. Upon activation of an active EU VAT registration, standard Estonian VAT (22%) will apply to taxable domestic/non-tax-registered buyers, and the EU VAT reverse-charge mechanism (0% VAT) will apply to eligible B2B customers outside Estonia.

4. Cancellation & Refund Policy

4.1 Cancellation at Any Time

You may cancel your recurring subscription at any time with zero cancellation fees. Cancellations can be performed instantly through the Client Portal (https://consul10c.com/portal/) or by sending an email request to support@consul10c.com.

4.2 Effect of Cancellation

Upon cancellation, your subscription remains fully active until the end of your current paid billing period. Your payment method will not be billed again, and automated synchronization will pause upon period expiry.

4.3 14-Day Money-Back Guarantee

If you are dissatisfied with 10c Central Banks FX for any reason within the first fourteen (14) days of your initial paid subscription, contact our support team at support@consul10c.com for a 100% full refund.

5. Exchange Rate Accuracy & Financial Disclaimer

  1. Official Data Ingestion: 10c Central Banks FX automates the direct ingestion of daily foreign exchange rates published by official government central banks.
  2. No Financial or Trading Advice: Rates provided through our cloud middleware are intended for ERP accounting, financial reporting, and standard currency conversion in Business Central. Consul10C does not provide financial trading, forex hedging, or investment advice.
  3. Third-Party Availability: While our cloud edge architecture maintains a 99.9% uptime target with multi-region caching, Consul10C is not liable for delayed rate publications originating from official government central bank portals or public holiday schedules.

6. Service Level Agreement (SLA) & Support

  • Cloud Middleware Target Uptime: 99.9% availability for API rate retrieval.
  • Support Response Times: Standard email support is available Monday through Friday (09:00 - 18:00 CET) with a guaranteed initial response within 24 business hours.

7. Limitation of Liability

To the maximum extent permitted by applicable Estonian and European Union law:

  1. In no event shall Consul10C OÜ, its directors, employees, or partners be liable for any indirect, special, incidental, or consequential damages (including loss of business profits or data).
  2. Consul10C’s total aggregate liability arising out of or related to this Agreement shall be limited to the total fees actually paid by Customer for the specific software license during the twelve (12) months preceding the incident.

8. Governing Law and Dispute Resolution

This Agreement and any disputes arising from it shall be governed by and construed in accordance with the laws of the Republic of Estonia, without regard to conflict of law principles.

Any dispute, controversy, or claim arising under or relating to this Agreement shall be submitted to the exclusive jurisdiction of the Harju County Court (Harju Maakohus) in Tallinn, Estonia.

9. Contact Information

For any inquiries regarding these Terms:

Consul10C OÜ
Legal & Compliance Department
Pärnu mnt 139b, Kesklinna linnaosa, 11317 Tallinn, Estonia
Email: legal@consul10c.com