At Consul10C, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage our consulting services.
Last updated: June 2026
Information We Collect
We only collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and company name when you fill out our contact forms, request a consultation, or correspond with us by email.
During an active consulting engagement, we may also be granted access to your Business Central environment and related business data strictly as necessary to deliver the agreed services, under the terms of the applicable Statement of Work (SOW) or Master Services Agreement (MSA).
We do not knowingly collect sensitive personal data (such as health, racial origin, or political opinions), nor do we collect information from anyone under 16.
How We Use Your Information
We use the collected information to:
- Respond to your inquiries and schedule consultations.
- Provide, operate, and maintain our Business Central consulting services.
- Send technical updates, administrative messages, and support notices.
- Meet our legal, accounting, and reporting obligations.
We process this information on the legal bases of your consent, the performance of a contract, and our legitimate business interests. We never sell your personal data, and we do not share it with third-party marketers.
Cookies and Analytics
Our website uses only essential cookies required for it to function correctly (such as remembering your preferred color theme). We do not run third-party advertising or cross-site tracking networks.
If we later adopt privacy-respecting analytics to understand aggregate site usage, we will update this section and provide an opt-out. You can disable non-essential cookies anytime through your browser settings.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described above, to comply with our legal and tax obligations, or to resolve disputes. Inquiry and contact data is typically retained for up to [TBD: e.g. 24 months] after last contact, while client engagement records are kept for the duration of the contract plus the statutory retention period defined in the applicable SOW.
Data Protection and Security
We implement rigorous technical and organizational security measures to protect your personal data from unauthorized access, alteration, or disclosure, including encrypted transmission (TLS), access controls, and regular reviews. Client environment credentials are stored in an access-restricted secrets manager and rotated on a defined schedule.
Third-Party Processors
We rely on a limited set of trusted third parties to operate our business, such as email and hosting infrastructure providers. These processors act on our instructions, are bound by confidentiality obligations, and may only process data as needed to deliver their service. During client engagements, Microsoft (as the Business Central platform provider) acts as a sub-processor under its own terms.
Your Rights
Depending on your jurisdiction (including under the GDPR and CCPA), you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete information.
- Delete your personal data, subject to legal retention obligations.
- Restrict or object to certain processing.
- Request portability of your data in a structured, machine-readable format.
- Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, contact us at info@consul10c.com.
International Transfers
As we work with clients worldwide, your information may be processed in a country other than your own. Where this occurs, we use appropriate safeguards (such as Standard Contractual Clauses) to ensure a level of data protection consistent with this policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Last updated” date above. We encourage you to review this page periodically.
Contact
If you have any questions about this Privacy Policy or how we handle your data, contact us at info@consul10c.com or by mail at:
Consul10C [TBD: mailing address]